Financial Mis-selling
We act for clients who have been victims of financial mis-selling, helping them recover compensation from banks and financial institutions. We take care to understand each client’s particular circumstances and work to achieve the best possible outcomes.
The Financial Mis-selling Department handles a broad spectrum of mis-selling cases including PPI claims, investment mis-selling, pension transfers, and car finance disputes, as well as providing day-to-day advice on regulatory compliance and consumer protection matters.
We specialize in mis-sold car finance cases, including hidden dealer commissions and undisclosed arrangements that left consumers paying more than they should have. We understand that being mis-sold financial products can be distressing and financially damaging. We make sure that each client is treated as a valued individual, providing not only legal guidance but support throughout what can be a complex process. Communication is one of our strengths and we try to ensure that clients always know and understand what is happening.
We are authorised and regulated by the Solicitors Regulation Authority (SRA) and comply with the SRA Transparency Rules. If you want to check our authorisation then you can do so by using our SRA number which is 813255.
Our Fees
Our fees are based on the complexity of the matter, the time spent, and the level of expertise required. In some cases we work on a fixed-fee basis, while in others we charge an hourly rate. We will always confirm the basis of our charges with you before starting work. If we are acting for you in a matter relating to a potential claim for mis sold car finance then our fees will be fixed by way of a percentage of the settlement that you receive from your lender, detailed below.
Hourly Rates (illustrative)
- Partners / Directors: £288+ VAT
- Senior Solicitors/Legal Executives : £242 + VAT
- Solicitors/Legal Executives: £197+ VAT
- Trainee Solicitors / Paralegals: £139 + VAT
VAT is charged at the prevailing rate (currently 20%).
Car finance mis-selling fees (fixed fee plus VAT):
|
Band
|
Redress awarded for a claim (£)
|
The maximum percentage rate of charge
|
The maximum total charge (£)
|
|
1
|
1-1,499
|
30%
|
420
|
|
2
|
1,500 – 9,999
|
28%
|
2,500
|
|
3
|
10,000 – 24,999
|
25%
|
5,000
|
|
4
|
25,000 – 49,999
|
20%
|
7,500
|
|
5
|
50,000 or above
|
15%
|
10,000
|
Disbursements
Disbursements are costs payable to third parties (such as credit file search fees and expert reports). We will always explain likely disbursements at the outset and handle payment on your behalf where possible.
Who Will Handle Your Case
Your matter will be dealt with by a solicitor or legal professional with appropriate experience. You will be told the name, status, and qualifications of the person handling your case, and who will supervise their work.
Complaints Information
We are committed to providing a high-quality service. If you are unhappy with any aspect of our service, please see our complaints page).
If you are not satisfied with our handling of your complaint, you may be able to refer it to the Legal Ombudsman. Full details are provided in our Complaints Policy.
Financial mis-selling
Financial Mis-selling
We act for clients who have been victims of financial mis-selling, helping them recover compensation from banks and financial institutions. We take care to understand each client’s particular circumstances and work to achieve the best possible outcomes.
The Financial Mis-selling Department handles a broad spectrum of mis-selling cases including PPI claims, investment mis-selling, pension transfers, and car finance disputes, as well as providing day-to-day advice on regulatory compliance and consumer protection matters.
We specialize in mis-sold car finance cases, including hidden dealer commissions and undisclosed arrangements that left consumers paying more than they should have. We understand that being mis-sold financial products can be distressing and financially damaging. We make sure that each client is treated as a valued individual, providing not only legal guidance but support throughout what can be a complex process. Communication is one of our strengths and we try to ensure that clients always know and understand what is happening.
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Financial mis-selling
Financial Mis-selling
We act for clients who have been victims of financial mis-selling, helping them recover compensation from banks and financial institutions. We take care to understand each client’s particular circumstances and work to achieve the best possible outcomes.
The Financial Mis-selling Department handles a broad spectrum of mis-selling cases including PPI claims, investment mis-selling, pension transfers, and car finance disputes, as well as providing day-to-day advice on regulatory compliance and consumer protection matters.
We specialize in mis-sold car finance cases, including hidden dealer commissions and undisclosed arrangements that left consumers paying more than they should have. We understand that being mis-sold financial products can be distressing and financially damaging. We make sure that each client is treated as a valued individual, providing not only legal guidance but support throughout what can be a complex process. Communication is one of our strengths and we try to ensure that clients always know and understand what is happening.